GTech is a US based company and the worldwide leader in providing state lottery systems. In the function of Technical Support Manager Europe, I was in charge of translating and implementing the corporate IT strategy into a European context. The European Technical support group delivered service to Gtech, the customer operations and the communications division. In this position I was reporting directly to the General Manager.

Major Achievements:

• Successfully implemented European Support organization.
• Setup of Disaster Recovery Site Belgian Lottery
• Move of European HQ to UK